Dear customers!

Now your shopping really adds up to even better value every day!

Thank you for shopping at “PoloStores”! We’ve created the “Discount Card” so the better value you enjoy every day at our shops goes even further. Just complete online application form to get your personal “Discount Card”.

Want to know more about the “Discount Card”?

  • “Discount Card” is absolutely free.
  • “Discount Card” can be used in any “PoloStores” shop.
  • Attention! You must hand your card to the checkout operator before the transaction.
    Points cannot be added after the sale is complete.
  • Begin using your “Discount Card” immediately on all your purchases and start collecting points straight away.
  • Two points will be awarded for every €1 spent and this will be shown on your till receipt.
    Each point is equal to 1 cent.
  • You choose when you want to spend your points: anytime, any day and on almost everything in store.
  • Spending points: When you get to the till in-store just hand over your “Discount Card” and let the cashier know that you would like to treat yourself with your points.
  • Checking your points balance: to check how many points you have on your card, you must present your
    “Discount Card” at the checkout till and ask a cashier about your balance. Also you can see your current balance at the bottom of your receipt after each purchase made with “Discount Card”.
  • If the card is lost or stolen: Complete “Lost/Stolen Discount Card Request” online providing all the required information and we will cancel your old card and issue a new one for you.
    All collected points will be transferred automatically into your new card.
    Please ensure that you apply for a replacement card rather than open a new “Discount Card”, as a new card won’t automatically be linked to your existing points balance.
  • “Discount Card” Scheme: Management can cancel or withdraw the scheme on any individual
    card at any time. We reserve the right to make changes and corrections of Terms and conditions of the scheme at any time. We’ll always give notice of change.
  • Points expiration: Points will expire if they are more than one year old and have not yet been spent.

Privacy Practice?

  • Information we collect. Information you voluntarily provide to us: When you sign up for and use the Services, consult with our customer service team, send us an email or communicate with us in any way, you are voluntarily giving us information that we collect. That information may include your name, physical address, email address, IP address, phone number as well as details including gender, occupation, location, purchase history, and other demographic information. By giving us this information, you consent to this information being collected, used, disclosed, transferred and stored by us, as described in our Terms of Use and in this Privacy Policy.
  • Use and Disclosure of Personal Information. We may use and disclose Personal Information only for the following purposes: To promote use of our services to you; To send you informational and promotional content in accordance with your marketing preferences; To send you System Alert messages; To communicate with our Members about their account and provide customer support; To meet legal requirements, including complying with court orders, valid discovery requests, valid subpoenas, and other appropriate legal mechanisms; To provide information to representatives and advisors, including attorneys and accountants, to help us comply with legal, accounting, or security requirements; To prosecute and defend a court, arbitration, or similar legal proceeding; To respond to lawful requests by public authorities, including to meet national security or law enforcement requirements; To provide, support, and improve the Services we offer; To provide suggestions to you.
  • Accuracy and Retention of Data. We do our best to keep your data accurate and up to date, to the extent that you provide us with the information we need to do so. If your data changes (for example, if you have a new email address), then you are responsible for notifying us of those changes. Upon request, we will provide you with information about whether we hold, or process on behalf of a third party, any of your Personal Information. We will retain your information for as long as your account is active or as long as needed to provide you with our Services. We may also retain and use your information in order to comply with our legal obligations, resolve disputes, prevent abuse, and enforce our Agreements.
  • Access. We will give an individual access to any Personal Information we hold about them within 30 days of any request for that information. Individuals may request to access, correct, amend or delete information we hold about them by contacting us here. Unless it is prohibited by law, we will remove any Personal Information about an individual from our servers at your or their request. There is no charge for an individual to access or update their Personal Information.

If you have any other questions or require further assistance with your “Discount Card” please contact our Customer Care Department by email: [email protected]